At Ramdhenu Records and our creator dashboard sub-portal Ramdhenu Mitra, accessible from https://ramdhenurecords.in, one of our main priorities is the privacy of our visitors, artists, labels, and partners. This Privacy Policy document contains types of information that is collected and recorded by Ramdhenu Records and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our official support channels.

1. Introduction & Scope

This Privacy Policy applies solely to our online activities and is valid for visitors to our website and registered users/artists on our music distribution platform with regards to the information that they shared and/or collect in Ramdhenu Records. This policy is not applicable to any information collected offline or via channels other than this website.

2. Consent

By using our website or accessing the Ramdhenu Mitra portal, you hereby consent to our Privacy Policy and agree to its terms and conditions.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

A. Personal Account Information

• Identity Data: Full Name, Email Address, Phone Number, and account login details.
• Profile Data: Artist name, record label name, biographical data, profile pictures, and social media handles for catalog distribution mapping.

B. Financial & Payout Information (Ramdhenu Mitra Module)

To process earnings, distribution payouts, and mechanical/performance royalties, our secure sub-portal explicitly collects financial node parameters including:

• Bank Account Number and Bank Name.
• IFSC Code and Account Holder Name.
• 10-digit registered mobile phone numbers tied to electronic automated clearance routes (NEFT/IMPS).

C. Content & Catalog Metadata

• Audio files, artwork imagery, lyrics, composer names, ISRC codes, UPC/EAN numbers, and distribution territory guidelines.

4. How We Use Your Information

We leverage the data we collect across various workflows to ensure clean legal compliance and reliable distribution operations:

• Provide, operate, maintain, and optimize our music release platform and responsive administrative panels.
• Improve, personalize, and expand website catalog layouts based on user navigation behaviors.
• Understand and analyze how you interact with our administrative modules, dashboard components, and royalty computation matrices.
• Develop new music products, licensing programs, analytics tracking parameters, and feature services.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Process dynamic financial transactions, verify bank verification strings, and execute royalty distribution batches securely.
• Send automated status alerts and system notification reports.
• Find and prevent fraudulent actions, unauthorized music leaks, copyright infringements, and cyber-attacks.

5. Data Log Files & Technical Metrics

Ramdhenu Records follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

6. Cookies and Web Beacons

Like any other website, Ramdhenu Records uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

7. Third-Party Distribution & DSP Partners

Ramdhenu Records acts as a full-service distribution gateway. To deliver your tracks to global Digital Service Providers (DSPs) such as Spotify, Apple Music, YouTube Music, Amazon Music, Wynk, JioSaavn, and others, your public artist profiles and release metadata must be explicitly transmitted to these downstream systems. We do not transfer private backend parameters like account passwords, internal balance records, or sensitive banking assets to these streaming endpoints.

8. Data Security & Storage Architecture

The safety of your identity assets is paramount to us. We execute security routines to shield your profile records against data breach attempts:

• All server request submissions pass through standard Secure Socket Layer (SSL/TLS) data encryption pipelines.
• Internal administrative routines use rigid forms validation sanitization grids to counter structured query injection (SQLi) vulnerabilities.
• Banking credentials and financial payout logs are stored inside access-controlled isolated dynamic ledger database cells.

9. GDPR & CCPA Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data held on our platform.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain compliance boundaries.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

10. Children's Privacy Guidelines

Ramdhenu Records does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

11. Amendments to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.